At Blu Dove, we strive to process and ship your orders as quickly as possible. If you need to cancel an order, please review our cancellation policy below:
1. Order Cancellation Window
- Orders can be canceled within 24 hours of placement, provided they have not been processed or shipped as we ship orders within the 48 hours.
- Once an order has been shipped, it cannot be canceled. However, you may return the item in accordance with our Return Policy.
2. How to Request a Cancellation
- To cancel an order, please contact our customer service team as soon as possible via:
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Email: Contact@bludoveltd.com
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Phone: 551-373-7104
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Live Chat: Available on our website during business hours.
3. Refund Processing
- If your cancellation request is approved, a full refund will be issued to your original payment method within 5-7 business days.
- If the order has already shipped, you may initiate a return upon delivery.